The warranty never expires — it lasts for as long as PUBG itself exists. There is no time limit: account recovery help and compensation are provided on the terms below.

If a recovery situation arises and the seller cannot return the account within 7 business days, compensation equal to the amount actually paid is issued.

The account counts as recovered if the warranty phone number given at purchase receives an SMS from Steam asking to unbind the number.

The warranty holds as long as the account stays bound to the email and phone number given at purchase. The warranty phone number is how ownership is confirmed: it is where Steam sends the SMS if someone tries to recover the account.

Changing the email or the phone number on your own, without notifying the seller, voids the warranty: neither account recovery nor compensation applies after that.

Such a change may also trigger sanctions from the Chinese platform, because it looks like a resale or a transfer of the account to a third party.

After the binding is changed, if the skins do not match the photos in the listing, an unconditional refund is not provided. Renting, commercial use and rule-breaking void the warranty.

Right after signing in, check the stats and inventory carefully — start playing only once you confirm everything is fine.

For any account you can ask the seller for the in-game nickname before ordering. The nickname lets you review the stats history — make sure everything is in order before buying.

Every account is guaranteed to be in working order before the sale. Bans caused by the buyer's device, third-party software, cheats, macros and the like are not covered by the warranty.

The buyer is responsible for any bans that occur after they sign in following the handover.

A 24- or 72-hour check by the game servers is a standard mechanism — just wait for it to end. Replacing the account after such a check is not provided.

Changing the secondary password is not supported by default. If needed, you can ask for help with verification or file an unbind request through the official PUBG Krafton page.

Bind the Steam mobile authenticator promptly. Never share the authenticator code, do not follow links from strangers, and do not open suspicious emails or images.

Bans, hacks and freezes caused by the user's own actions are not covered by the warranty, but the seller will help resolve them without guaranteeing the outcome.

If you no longer need the account, there are two options:

• Quick exchange for another account: the seller offers a choice within a budget based on the current account's price. The exchange fee is 40% of the original amount.
• Refund or resale: if you want the money back or are willing to wait for the account to sell, the fee is 30% of the original price.

For any warranty questions, message the seller in FunPay chat — it also keeps the deal history that proves the purchase.